Building a Future Ready & Resilient Enterprise IT for Service Providers
CiscoASEAN Virtual Partner Conference SP-as-an-Enterprise (SPaaE) Breakout Session Ankit Talwar SPaaE Partner GTM Lead, APJC Iqbal Minhas Manager, Service Provider - Enterprise IT Sales, APJ Damian Ryan EN Product Sales Specialist Lead, ASEAN
SP-as-an-Enterprise (SPaaE) A sales motion focused on addressing our Service Provider customer’s Enterprise IT needs ©© 2019 2020 CCiisscoco a annd/d/oorr iittss aaffiffilliiaatteess.. AAllll rriighghttss r reesseerrvveed.d. Cisco Confidential Cisco ASEAN Virtual Partner Conference
New opportunity in the next normal Customer priorities have changed IT assets and spend Hybrid environments Accelerating digitization © 2020 Cisco and/or its affiliates. All rights reserved. Cisco ASEAN Virtual Partner Conference
Our focus for this session Help you WIN in the Next Normal Help your SP customers build a Resilient Enterprise and get Future Ready! ©© 2019 2020 CCiisscoco a annd/d/oorr iittss aaffiffilliiaatteess.. AAllll rriighghttss r reesseerrvveed.d. Cisco Confidential
CiscoASEAN Virtual Partner Conference Future Ready Next Normal & Resilient Enterprise Iqbal Minhas Manager, Service Provider - Enterprise IT Sales Cisco, Asia Pacific and Japan
Pandemic Impact and Top of Mind • SP’s overnight became an Essential Service • Post COVID19 Trends APJC** Secure Remote Work 44% have accelerated Digitization (75% planning digitization acceleration), will always have more than 10% of staff Return to Workplace 34% working remotely (up to 90% for the next 12-24months) 33% Accelerate automation and AI to remove Flexible Multi-Cloud physical workplace dependency © 2020 Cisco and/or its affiliates. All rights reserved. Source: *Cisco Global Data, Cisco ASEAN Virtual Partner Conference **IDC COVID-19 Impact Survey Wave 9, Asia Pacific, 1st Aug 2020 (N=305 - 500+ Employee Size), *** Cisco / Kaspersky / MSFT Data
Quarantine Impact -Catalyst to accelerate Digitisation Network Security Workforce • Spikes in traffic (20-80%) • Increasing number of attacks, • Office Closures --Support up to • Change in traffic patterns e.g. DDoS 100% staff working from home • Stress on operations • WFH expose SPs to new threats • Access to basic IT resources for • Freeze of non-critical operations • More demand for security offers WFH (Devices, VPN, Security) • Supply chains • targeting remote workers, need • Reduced Contact Centre Zero Trust Security to protect capacity (need to support • Contact Centres Closed or WFH staff same as in office *** remote agents) reduced Capacity • Access to collaboration tools • Reduced operations © 2020 Cisco and/or its affiliates. All rights reserved. Source: *Cisco Global Data, Cisco ASEAN Virtual Partner Conference **IDC COVID-19 Impact Survey Wave 9, Asia Pacific, 1st Aug 2020 (N=305 - 500+ Employee Size), *** Cisco / Kaspersky / MSFT Data
Solving foundational IT challenges requires Enterprise-wide IT transformation Cost How do I fund the transformation while keeping IT operations running? How do I deal with hundreds of non-compliant Compliance brownfield sites, manual changes, security issues, services outages and SLA’s? • What new technical capabilities do I need Capability and in what sequence? • How will they work with what I have today? Calendar How quickly can I transform? © 2020 Cisco and/or its affiliates. All rights reserved. Cisco ASEAN Virtual Partner Conference
CiscoASEAN Virtual Partner Conference Building the Resilient Distributed Enterprise Damian Ryan Enterprise Networking Product Sales Specialist Lead ASEAN
Fortune 500 CEO Survey highlighted post-covid thinking and trends Not everyone will return to Business travel may Technological Capital spending will the usual workplace ... never return to pre- transformation only increase in 2021 Remote work is here to pandemic levels should be or beyond, challenged stay (and it works) accelerated in short term © 2020 Cisco and/or its affiliates. All rights reserved. Source: Fortune Magazine Survey June 2020; Cisco Analysis Cisco ASEAN Virtual Partner Conference
Enable work flexibility without compromise Today Tomorrow Work from home Traditional office On-the-go locations 2% 98% 30% 5% On-the-go Work from Traditional office home locations 0% 65% © 2020 Cisco and/or its affiliates. All rights reserved. Cisco ASEAN Virtual Partner Conference Source: Cisco Analysis
Build a Resilient Distributed Infrastructure for the new normal to prepare for any future shocks Distributed Workers Secure Cloud-First Infrastructure Distributed Applications and Things and Cloud Services Work Securely from Anywhere Temporary Workplace Datacenter SMB Collaborate from Any Device Applications Enterprises Cloud Public On Premise Sector Branch or Campus Public Cloud Manage from Anywhere: Visibility, Automation, Analytics Remote Worker Hybrid Cloud Maximize Experience & Productivity Devices Connectivity | Zero Trust Security | Cloud Services | Collaboration SaaS / VDI © 2020 Cisco and/or its affiliates. All rights reserved. Cisco ASEAN Virtual Partner Conference Source: Cisco Analysis Visibility | Automation | Policy | Analytics (AI/ML)
Cisco Experience: Mandatory Work From Home for 75K employees worldwide overnight Before After Mandatory Work From Home Policy (supported by the right policies and operations) 24X • Decommissioned 30K 1X 170K certain services on 3X our private and public cloud to add Daily Remote High Capacity Daily Remote Normal Webex Traffic Connections Webex peak traffic Services like Connections (94 countries, 498 cities) Normal traffic Webex • Monthly Cisco Beat 60K • Started Cisco TV ongoing weekly Q&A 100K 15K leveraging our network and Webex solutions • Webex Video capabilities for all employees VPN monthly unique endpoints in Quiet All authorized users • Donated Webex video endpoints in offices to users Rooms on VPN always critical healthcare services connected + CVO © 2020 Cisco and/or its affiliates. All rights reserved. Cisco ASEAN Virtual Partner Conference Source: Cisco Experience and Analysis
Strategic themes: Empower distributed work in a cloud-accelerated world Secure Remote Work Return to Workplace Achieve Flexible Multi-Cloud s Secure Communication and Collaboration Employee and Site Safety Hybrid and Multicloud Delivery ie ilit b Optimized Connectivity and Scalable Cloud Applications and Services a Secure Remote Access Experience p Capacity a C y Automation and Zero Touch Provisioning Common Policy and Zero Trust Security Visibility and Assurance Ke Resilient Distributed Enterprise Infrastructure ©© 2020 2020 CCiisscoco a annd/d/oorr iittss aaffiffilliiaatteess.. AAllll rriighghttss r reesseerrvveed.d. Cisco ASEAN Virtual Partner Conference Source: Cisco Analysis
Remote workers, secured Cisco Secure Remote Worker Verify, enable secure access, and defend remote workers at anytime, from anywhere IaaS and SaaS Is that Cisco Duo you? MFA + Policy Enforcement Cisco Webex Cisco AnyConnect Simple, smart and secure Webex VPN collaboration from anywhere, Cloud on any device • Webex Teams for messaging • Webex Meetings with PSTN Office Extend Cisco Umbrella • Webex Calling Access Point DNS / Internet Remote Corporate Network workers Cisco Secure Endpoint © 2020 Cisco and/or its affiliates. All rights reserved. Cisco ASEAN Virtual Partner Conference
Next Generation Workplace Cisco Next Generation Workplace Flexible agile infrastructure that enables safe and flexible work practices with best in breed collaboration tools IaaS and SaaS Cisco DNA Spaces Location Analytics Cisco Webex Cisco DNA Center Simple, smart and secure Webex Analytics & Assurance collaboration from anywhere, Cloud on any device • Webex Teams for messaging • Webex Meetings with PSTN Cisco SDA • Webex Calling Software Defined Access Offices Corporate Network Cisco Wi Fi 6 Next Generation Wi Fi © 2020 Cisco and/or its affiliates. All rights reserved. Cisco ASEAN Virtual Partner Conference
Flexible Multi Cloud in a Cloud agnostic manner Simple, cost effective Deliver Application Ensure Secure Hybrid Cloud services Experience Connectivity and Workloads Simplify consumption, Connect applications to Expand your network to any automate everything infrastructure to react faster public cloud and stay ahead of problems Stop paying for capacity you Optimize application performance Reduce your attack surface aren't using in the cloud across on-premises and public for hybrid applications clouds in real time Stop buying infrastructure Optimize infrastructure Secure user access to your you don't need resiliency with intelligent apps from anywhere © 2020 Cisco and/or its affiliates. All rights reserved. operations Cisco ASEAN Virtual Partner Conference
The Future State with RDE Architecture Workplace Retail Stores Regional Office HQ Campus DNA-C Multifactor Authentication DNA Wireless Assurance Branch SD- Webex Cloud Corporate Home Office WAN WAN vManage DNA Spaces Workload AnyConnect VPN Client FW FW VPC DB App Web VPC DB App server server server server server Web server Subnet 10.1.1.0/24 ACI Subnet 10.1.1.0/24 © 2020 Cisco and/or its affiliates. All rights reserved. Data Center 1 Data Center 2 Cisco ASEAN Virtual Partner Conference Workforce
SP Retail Operational Risk & Compliance IT and Branch Customer Experience Sales Operations Productivity KIOSK Customer Experience Sales Productivity Operational Risk & IT and Branch Operations • Omni-channel experience • In-branch customer insights Compliance • Secure connectivity and • Intelligent guest wireless • Secure remote working • Cyber security infrastructure • In-branch virtual expertise • Improved team collaboration • Physical security • Smart branch facilities • SaaS and cloud applications • Secure access to SaaS and • Consistent & Optimized Cloud Workloads Application Experience © 2020 Cisco and/or its affiliates. All rights reserved. • Simplified branch compute Cisco ASEAN Virtual Partner Conference
Next Steps How can Cisco help your cutomers respond, retool and reimagine your IT infrastructure? Explore Top of Mind Use Cases Follow up discussion on relevant use cases with your teams. Review WFH or Workplace or Multicloud Technologies Optimize your current arrangement Conduct workshop on resilient enterprise architecture Test the resilience of your current architecture Identify Focus Area and Requirements ©© 2020 2020 CCiisscoco a annd/d/oorr iittss aaffiffilliiaatteess.. AAllll rriighghttss r reesseerrvveed.d. Cisco ASEAN Virtual Partner Conference
