Quarantine Impact -Catalyst to accelerate Digitisation Network Security Workforce • Spikes in traffic (20-80%) • Increasing number of attacks, • Office Closures --Support up to • Change in traffic patterns e.g. DDoS 100% staff working from home • Stress on operations • WFH expose SPs to new threats • Access to basic IT resources for • Freeze of non-critical operations • More demand for security offers WFH (Devices, VPN, Security) • Supply chains • targeting remote workers, need • Reduced Contact Centre Zero Trust Security to protect capacity (need to support • Contact Centres Closed or WFH staff same as in office *** remote agents) reduced Capacity • Access to collaboration tools • Reduced operations © 2020 Cisco and/or its affiliates. All rights reserved. Source: *Cisco Global Data, Cisco ASEAN Virtual Partner Conference **IDC COVID-19 Impact Survey Wave 9, Asia Pacific, 1st Aug 2020 (N=305 - 500+ Employee Size), *** Cisco / Kaspersky / MSFT Data